PREMIUM WHISTLER CONCIERGE
Your stay, beautifully handled.
Thoughtful planning before you arrive, discreet support while you are here, and one local team connecting every detail.
Explore concierge serviceTHE LUXURY OF HAVING IT HANDLED
More time for Whistler. Less time coordinating it.
For more than two decades, our local team has helped guests turn a Whistler booking into a considered, personal stay.
Tell us how you want the trip to feel—active or unhurried, private or celebratory, precisely planned or open to discovery. We will recommend the right level of support and coordinate the practical details around your residence, group and priorities.
From an airport transfer and stocked kitchen to a private chef, childcare, wellness, lessons, guides or a fully supported VIP itinerary, every arrangement is confirmed clearly before it is booked.
CHOOSE YOUR LEVEL OF SUPPORT
Concierge service shaped around your stay.
Begin with accommodation support or engage a dedicated concierge for a more involved itinerary. We will explain the scope, inclusions and costs before you commit.
WITH YOUR ACCOMMODATION
Stay concierge
Our reservations team supports the essentials around a Premium Whistler residence, from arrival information and local recommendations to coordinating requested extras.
- Pre-arrival guidance
- Local recommendations
- Trusted service introductions
FLEXIBLE SUPPORT
On-request concierge
Ideal when you need help with selected arrangements rather than a fully managed itinerary. Engage our team for the tasks that matter most.
- Reservations and bookings
- Celebrations and special requests
- In-resort problem solving
A DEDICATED LOCAL CONTACT
Personal concierge
One concierge works closely with your group before arrival and during the stay, keeping plans aligned and responding as the itinerary evolves.
- Detailed pre-arrival planning
- Daily itinerary coordination
- Direct in-resort support
GROUPS & RETREATS
Corporate concierge
Coordinated support for leadership retreats, incentives and private groups, with logistics considered across guests, residences and events.
- Multi-residence planning
- Transport and activity logistics
- Dining and event coordination
END-TO-END PRIVATE SERVICE
Elite VIP concierge
Our most comprehensive service for guests seeking discretion, flexibility and exceptionally attentive coordination across the entire stay.
- Complex arrival and security needs
- Private access and bespoke experiences
- High-touch, responsive planning
PRIVATE DINING & PROVISIONS
The chalet becomes your favourite table.
Welcome provisions, a chef-prepared dinner or a fully catered stay—built around your group, dietary needs and the rhythm of the week.
Explore fully catered service →WHAT WE CAN ARRANGE
Every practical detail. Every memorable extra.
Arrival & transport
Private airport transfers, drivers, vehicle rentals, private aviation coordination and chalet arrival.
Mountain days
Passes, equipment delivery, private instructors, guides, heli-skiing and current mountain planning.
Dining & provisions
Private chefs, catered service, restaurant reservations, grocery stocking, wine and special occasions.
Family care
Childcare, ski-school coordination, age-appropriate activities, equipment and family-friendly dining.
Wellness at home
Massage, spa appointments, private yoga, personal training and restorative time in the residence.
Whistler experiences
Seasonal activities, private tours, adventure days and thoughtful alternatives when plans change.
Celebrations
Flowers, cakes, photographers, entertainment and considered touches for a milestone in the mountains.
Privacy & discretion
Complex itineraries, private access and specialist support coordinated with care and confidentiality.
HOW IT WORKS
A considered plan, without the noise.
- 01
Share your stay.
Dates, group, residence, priorities and anything that would make the trip feel exceptional.
- 02
Receive a considered plan.
We recommend the right service level, practical options and a clear path forward.
- 03
Confirm with clarity.
Availability, inclusions, third-party terms and costs are confirmed before arrangements are finalized.
- 04
Let us coordinate the details.
Your concierge keeps the moving parts connected before arrival and throughout the stay.
BEGIN WITH A CONVERSATION
Tell us how you want Whistler to feel.
Share your dates, accommodation and priorities. We will recommend the right concierge approach and prepare a tailored plan for your review.
GOOD TO KNOW
Concierge service, clearly explained.
What concierge help is included with my accommodation?
Premium Whistler guests receive practical pre-arrival support, local guidance and help coordinating requested extras. The precise inclusions depend on the residence and booking; we will confirm them clearly.
Can I use your concierge if my accommodation is booked elsewhere?
Yes, subject to availability and the scope of service required. Tell us where you are staying and what you need, and we will advise on the most suitable level of support.
How early should we begin planning?
For holiday periods, private chefs, childcare, lessons, guides and larger groups, earlier is better. We can still help with shorter lead times, but availability may be limited.
Can you tailor the service to our family or group?
Absolutely. The purpose of the concierge conversation is to understand ages, routines, preferences, ability levels and priorities so the plan fits your group rather than a template.
How are costs and third-party bookings handled?
We confirm the concierge scope, applicable fees and supplier terms before booking. Some services are charged directly by the provider; others may be coordinated through Premium Whistler.
PREMIUM EXPERIENCES WHISTLER
